Harborers of secrets…enablers of kings…golfing by 3, right?
No, no and well, no comment. Many people have questions about banks….their origins, their practices. Those dapper suits.
We watch the History Channel too, and we know all about the Knights Templar and how that clandestine outfit introduced modern banking as we know it. And don’t get us started on Freemasons and Ancient Aliens….(see our History of Banking post for more on that…)
We know that sometimes banks can seem clandestine themselves. A customer recently asked us "why we don’t post interest rates on our web site". Well, it's not to make things harder on our customers, we promise.
Let's face it. Banking is a customer service game as much as any, and our focus truly is on providing the best customer service in the industry. The reason we don’t post interest rates, for example, is simple — rates are subject to change and vary by geographic location.
When you have locations stretching from Arkansas to coastal Alabama and down to the Florida Keys, rates won't be the same. And they do tend to fluctuate. Rather than run the risk of providing a source of confusion, we simply ask our customers to call a toll-free number — wait, I have it right here…1-888-372-9788 — and find out specifics about rates in your area. Or ask us anything else (you know, best local courses to play on Friday afternoons…wait, scratch that) — we're here to serve.
That may sound corny, but it's sincere. Now, just don't ask us to explain the Freemasons….
Tags: interest rates